Last Updated: February 2026
Welcome to Al-Sabil Marketplace. By creating an account and using our services, you agree to these Terms and Conditions in accordance with EU regulations.
1. Definitions
- "Service" refers to the Al-Sabil Marketplace online platform and related services.
- "User" or "Customer" refers to any business entity registered on our platform.
- "Products" refers to halal meat and related food products available for purchase.
2. Account Registration
By registering, you confirm that:
- You are a legitimate business entity operating within the EU/EEA or UK.
- All information provided is accurate and up-to-date.
- You are authorized to enter into binding agreements on behalf of your business.
- You will maintain the security of your account credentials.
3. Orders and Pricing
- All prices are displayed excluding VAT unless otherwise stated.
- Orders are subject to product availability and acceptance.
- We reserve the right to modify prices with reasonable notice.
- Payment terms are as agreed upon account approval.
4. Delivery
- Delivery times are estimates and not guaranteed.
- Risk of loss passes to you upon delivery.
- You must inspect products upon receipt and report any issues within 24 hours.
5. Product Quality & Food Safety
- All products comply with EU food safety regulations (EC) No 178/2002.
- Products are certified Halal by recognized certification bodies.
- Cold chain integrity is maintained throughout delivery.
- Proper storage instructions must be followed upon receipt.
6. Your Rights Under EU Law
As a business customer, you are entitled to:
- Clear information about products before purchase.
- Products that conform to their description and are of satisfactory quality.
- Remedies for non-conforming goods as per Directive (EU) 2019/771.
7. Data Protection (GDPR)
In accordance with the General Data Protection Regulation (EU) 2016/679:
- We collect and process your data only for legitimate business purposes.
- You have the right to access, rectify, and erase your personal data.
- You may request data portability or object to processing.
- Your data is stored securely within the EU/EEA.
- We will not share your data with third parties without consent, except as required by law.
8. Limitation of Liability
- Our liability is limited to the value of the products purchased.
- We are not liable for indirect, consequential, or special damages.
- Nothing in these terms limits liability for death, personal injury, or fraud.
9. Intellectual Property
All content, trademarks, and intellectual property on our platform remain our property or that of our licensors.
10. Termination
- Either party may terminate the account with reasonable notice.
- We may suspend or terminate accounts for breach of these terms.
- Outstanding balances remain due upon termination.
11. Dispute Resolution
- We aim to resolve disputes amicably through direct communication.
- For unresolved disputes, mediation may be sought through an approved ADR provider.
- These terms are governed by Irish law.
- The courts of Ireland shall have jurisdiction.
12. Contact Information
Al-Sabil Marketplace Ltd
Unit 2 Porters Rd, Coolmine Industrial Estate
Dublin 15, D15 PC9Y, Ireland
Email: alsabilmarketplace@gmail.com
Phone: +353 86 305 5699
Privacy Policy Summary
We are committed to protecting your privacy in compliance with GDPR:
- Data Collected: Business name, contact details, delivery addresses, order history, payment information.
- Purpose: Order processing, delivery, customer service, legal compliance.
- Retention: Data is retained for 7 years as required by Irish tax law.
- Your Rights: Access, rectification, erasure, portability, objection.
- Data Controller: Al-Sabil Marketplace Ltd.
- Complaints: You may lodge a complaint with the Data Protection Commission (Ireland).
